However once we paid it took 25 minutes to be moved to the front of the line! We noticed lots of empty tables so how does it take 25 minutes after paying to even move to the front?When I said something to one of the employees she said she didn't know why the line wasn't moving and I should talk to the manager. It was $11.99 per adult with a player's card. There was a short line with around 5 parties ahead of us. We visited this buffet, because our cousin raved about this place. So her inexperience in managing the buffet is really why the wait.

Later on I found out it was that manager's 4th day.

The manager never apologized nor did she really seem to care. And I know that some people were just moving into that lane bc I saw their player cards. The staff NEVER checked whether those people were president's or chairman's reward members. Not to mention some people would pay for the buffet then go into the Chairman's line. I also noticed the tables she was referring to were clean the whole time that we were in line. Nor did she even seem to care that the line grew pretty long bc the line wasn't moving. When I asked the manager she made an excuse about having to clean tables.not once did she apologize.

Red rock casino resort spa buffet